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Mobile App Camera Upload Fails Due to Incorrect “File Too Large” Error

When using the mobile app and selecting the camera option directly inside messaging, taking a photo causes an error message to appear saying the file is too large (mentions MB/GB size limit). The issue is that the photo was just taken in-app, so there’s no way to reduce the file size or retake it differently. It prevents the image from uploading entirely.

Status: Completed1 comment

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Comments1

  • Noah Sanches

    Team•

    May 24

    Thanks for the heads up here Logan! We’ll get this resolved